Have your say on the Tech Plan for health and care

It is important that health and care services are designed around the needs of individuals and enabled by the right technology for the best experience and outcomes.

Our Tech Plan needs to be informed and co-produced by those on the front line, who are already bringing together people, technology and infrastructure to transform health and care.

Over the next few months we will use this website to collaborate with you on the Tech Plan. We will commit to:

  • Working openly
  • Be clear about what can and can’t be changed
  • Tell you how we have taken account of your feedback


How to get involved

We want to involve as many people as possible to help us understand how we can best support the health and care system to deliver the ambition set out in the NHS Long Term Plan and the Department of Health’s Tech Vision, as well as the forthcoming NHS People Plan.

Through this platform, you can register to participate and share your views in the following ways:

  • Comment on our vision - this is a working document and will be updated as we continue to engage on this. You do not need to register to see this but you do need to register to leave a comment.
  • Register or sign in to share a case study - if you want to share how you have used tech to help transform services then we would love to hear from you. You can see the contributions others have made without signing in.

Over the next few months, new ways for you to get involved in the Tech Plan will be added here. By registering for the platform, we will be able to keep you updated as we develop the Tech Plan.

If you have any queries about this work or additional comments, please send these to us at techplan@nhsx.nhs.uk




It is important that health and care services are designed around the needs of individuals and enabled by the right technology for the best experience and outcomes.

Our Tech Plan needs to be informed and co-produced by those on the front line, who are already bringing together people, technology and infrastructure to transform health and care.

Over the next few months we will use this website to collaborate with you on the Tech Plan. We will commit to:

  • Working openly
  • Be clear about what can and can’t be changed
  • Tell you how we have taken account of your feedback


How to get involved

We want to involve as many people as possible to help us understand how we can best support the health and care system to deliver the ambition set out in the NHS Long Term Plan and the Department of Health’s Tech Vision, as well as the forthcoming NHS People Plan.

Through this platform, you can register to participate and share your views in the following ways:

  • Comment on our vision - this is a working document and will be updated as we continue to engage on this. You do not need to register to see this but you do need to register to leave a comment.
  • Register or sign in to share a case study - if you want to share how you have used tech to help transform services then we would love to hear from you. You can see the contributions others have made without signing in.

Over the next few months, new ways for you to get involved in the Tech Plan will be added here. By registering for the platform, we will be able to keep you updated as we develop the Tech Plan.

If you have any queries about this work or additional comments, please send these to us at techplan@nhsx.nhs.uk




Share a case study

Coronavirus (COVID-19):  

As the health and care system responds to Coronavirus, we are pausing active engagement on this plan. In the meantime, you can still read the vision and mission document, and register for updates. 11/05/2020

The case studies below have been supplied by contributors and have not been checked for accuracy by NHSX.


Thank you for sharing your story with us.  

Coronavirus (COVID-19):  As the health and care system responds to Coronavirus, we are pausing active engagement on this plan. In the meantime, you can still read the vision and mission document, and register for updates. 11/05/2020

You need to be signed in to share your story.

  • ePAQ-Pre Op

    by Stephen Radley, 4 months ago

    Having developed and validated a web-based patient self-completed pre operative assessment questionnaire (ePAQ-PO), Sheffield Teaching Hospitals have implemented the technology to support a nurse-led, walk-in, one-stop Pre Op Assessment service. This was implemented in order to address escalating issues of capacity, manpower and patient flow.

    Patients now go directly to a central pre-operative assessment clinic, where they self-complete ePAQ-PO using a networked PC, before seeing a nurse, who reviews their questionnaire report, arranges appropriate investigations and approves scheduling for surgery and anaesthesia.

    Clinician time has been reduced by approximately 50% per patient, capacity has increased, waiting times for surgery reduced... Continue reading

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  • Connected Nottinghamshire - Reducing Health Inequalities through Digital Inclusion

    by Alexis F, 4 months ago

    In a rapidly evolving digital world, where digital services are becoming the default option for accessing public services, information, entertainment and each other. However many people are still facing digital, social and health inequalities because they are unable to harness the benefits that digital and online services can offer.

    Connected Nottinghamshire, the digital programme across Nottingham and Nottinghamshire Integrated Care System, are starting to move towards a digital first model for health and care services in order to reduce demand, variation, over medicalisation and treatment, in order to do this as a system we recognised that we need to support... Continue reading

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  • Closing the Gap between Patients and Doctors: Benefits of Daily Symptom Tracking in Rheumatoid Arthritis via a Smartphone App Integrated into the Electronic Health Record

    by Centre for Epidemiology Versus Arthritis, 4 months ago

    The Remote Monitoring of Rheumatoid Arthritis (REMORA) study is a smartphone study by the Centre for Epidemiology Versus Arthritis, designed to support both clinical care and research. It allows people living with rheumatoid arthritis to report daily symptoms using a smartphone app with data integrated directly into their electronic health record.


    The problem: fragmented and limited data

    One in four people in the UK live with a long-term condition[i]. Like in many other long-term conditions, patients with rheumatoid arthritis only see their doctor once every six months or so. Those rare visits and brief consultations fail to deliver... Continue reading

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  • Creating Digital Social Care Professionals - Staffordshire

    by RH, 4 months ago

    A small selection of social care professionals practising in Staffordshire were invited to take part in a pilot programme of digital upskilling action learning sets (ALSs) to create digital champions in social care to encourage the use of digital tools between social care professionals and their service users.

    The project was undertaken to increase the uptake of Technology Enabled Care (TEC) and showcase what is possible through the introduction of digital tools and modes of delivery in front-line social care. Encouraging social care professionals to adopt and implement digital tools with service users for whom they are responsible and to... Continue reading

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  • Pioneering specialist medication automation cabinets brings efficiency and financial savings across emergency care, theatres and admission units at Northumbria Specialist Emergency Care Hospital.

    by Omnicell UK&I, 4 months ago

    Northumbria Specialist Emergency Care Hospital based in Cramlington, opened in 2015 and is the first purpose-built hospital in the country to have emergency medicine consultants on site 24/7, and specialist consultants in a broad range of conditions working seven days a week. After a successful 18-month trial of Omnicell’s systems in two North East general hospitals, a total of 24 medication automation cabinets are now in use across various departments including emergency care and theatres.

    Following the success of the project, another seven medication cabinets have been installed across Northumbria Healthcare hospitals. The Omnicell systems allow clinical staff to order... Continue reading

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  • Omnicell’s automated medicines management systems are helping Leeds Teaching Hospitals to manage controlled drugs safer and faster.

    by Omnicell UK&I, 4 months ago

    Leeds Teaching Hospitals is one of the biggest NHS trusts in the country. St James’ Hospital pharmacy department stock 2,500 controlled drugs and issue 2,000 controlled drug items every month. The hospital was looking for an automated system to help manage medication and controlled drugs.

    The goals of implementation were to...

    • Reduce clinical staff time spent preparing and dispensing medication.
    • Allowing more time with patients.
    • Deliver a more secure and efficient system for managing controlled drugs.
    • Eliminate the written controlled drug registers.
    • Deliver a full audit trail for each medication dispensed.
    • Increase patient safety.

    The introduction of Omnicell’s automated cabinets... Continue reading

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  • Electronic medication administration records improve patient safety and reduce risk of human error at The Coach House Care Home for the Elderly.

    by Omnicell UK&I, 4 months ago

    The Coach House Care Home is a 21- bed residential home for the elderly in Garforth, Leeds. The home has residents on complex medication regimes. They invested in Omnicell eMAR after becoming aware of a number of issues with their medication rounds which was then further highlighted during a CQC inspection.

    The goals of implementation were to...

    • Address concerns around medicines management highlighted during a CQC inspection.
    • Reduce the risk of human error during medication rounds, improving residents’ safety.
    • Improve the accuracy of drug counts and the time taken to do them.
    • Improve the audit trail of medication rounds and... Continue reading

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  • Taking care of the patient data journey: success for Oxford Health NHS Foundation Trust in first step towards regional-wide interoperability.

    by Nicolas from Enovacom, 4 months ago

    In this case study, discover how Oxford Health NHS foundation Trust, a forward-thinking Global Digital Exemplar, embarked on a high-impact interoperability roadmap with international integration provider Enovacom that empowers NHS staff to create in-house interfaces with potential to deliver significant benefits across the health service.

    Project scope

    Oxford Health NHS Foundation Trust is a digitally advanced mental health, community and learning disability trust. It is a mental health Global Digital Exemplar (GDE). It provides physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.

    Services are delivered at multiple... Continue reading

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  • Medical data automation for safer and more productive care: how Wirral’s ICU nurses are benefiting from medical device integration

    by Nicolas from Enovacom, 4 months ago

    In this case study, discover how Wirral’s nurses are benefiting from medical device integration for a safer and more productive care, as well as how the organisation is working hard to develop workflows and blueprints for other providers to learn from their experiences around connecting mobile devices and becoming paperless.

    The context:

    Connecting critical data in a wired hospital

    As a Global Digital Exemplar and named by the College of Healthcare Information Management Executives (CHIME) as one of the world’s ‘most wired’ hospitals, Wirral University Teaching Hospital NHS Foundation Trust prides itself on ensuring its clinical and nursing staff have... Continue reading

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  • Personalising service for people with an urgent care need, at scale.

    by Alan Kennedy, 4 months ago

    The background to the challenges regarding the delivery of effective urgent care services in the NHS are well rehearsed and include:

    - Growing demand as a result of an ageing population and changes in public expectations

    - Disjointed service delivery involving many different providers

    - Inequitable investment in technology enabled services and a lack of community//#

    system wide connectivity

    - Barriers to adopting new technology enabled pathways of care

    - Poor Patient experience in navigating to the right advice and definitive care

    - Avoidable administrative burdens placed on clinicians

    - Avoidable levels of inappropriate referrals for hospital based care etc

    ... Continue reading

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