Please provide 3 words to summarise the day?
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Please rate how well each of the following sessions supported your ability to lead improvement work (e.g. through tools, concepts, or behaviours)
National and local context for improvement
Habits of an improver
Emotional intelligence
Influence model
Discovery model
Defining your aim
Tools and techniques for effective project management
Fishbone diagram
Pareto principle and chart
Driver diagram
What concepts, techniques or tools did you find most valuable today and why?
Which of the techniques or concepts do you think you will apply into your work?
How would you rate ......
Content
Structure
Pace
What did you like most about the day?
What could of been even better today?
Any further comments?