Delivering Care in a Hybrid World

Case-study proposed by Molly K. McCarthy MBA, RN-BC, Microsoft and Co-Chair of Panel 2 of the Review which is looking at 'Person Centred' themes. (Uploaded by the PIR PMO)

Delivering Care in a Hybrid World - ATA (americantelemed.org)

Virtual or technology-enabled care, health promotion and disease prevention that advances the Quintuple Aim remains critical as we look in the rear-view mirror at the COVID pandemic and strive to move care forward in a sustainable and affordable manner. The ongoing paradigm shift of “care anywhere” helps meet the growing patient/consumer demands for omni-channel care. I recently discussed this concept with Jane Sarasohn-Kahn (THINK-Health and the Health Populi blog). Jane commented:

“The pandemic accelerated consumers’ physical need, then experience, for ‘omni-channel everything.” These experiences then built-up peoples’ expectations for omni-channel health care, giving health consumers choices of how and when they could access health care services – from the hospital to a clinician’s office, and the home and closer-to-home in the community through trusted touchpoints for care.”

Read on at this link:

Delivering Care in a Hybrid World - ATA (americantelemed.org)