Living our SCW values

Consultation has concluded


Values matter because when they are visible in everything we do – from our behaviours to our processes to our communications – they can make a real difference to staff engagement and to patient experience. The following survey is aimed at SCW Clinical Services Associate Directors and Programme Leads. The purpose of the survey is to understand how well we feel the SCW values are embedded within our Clinical Services.


The survey should only take about 15 minutes and will be live for two weeks. Findings will be presented at the programme leads meeting on 20th September.

On Friday 23rd September 10:00 -11:00 there will be a working group to discuss the next steps in living our SCW values within Clinical Services. There is an option to opt-in in the survey, alternatively you could email Rebecca Hodge, Clinical Services Programme Lead: Mental Health rebecca.hodge3@nhs.net

SCW values

Patients First

Our key inspiration is to make a difference to patients, service users and communities by delivering effective services to improve patient care, treatment and experience.

Insightful

As experts in our fields, we understand the bigger picture and its complexities, we challenge convention, and we uncover opportunities.

Aspirational

SCW people aspire to exceed expectations, deliver excellence, drive innovation and be the best in our sector for the benefit of our customers and patients.

Collaborative

We work hard to build and maintain close relationships with our customers and partners. We value the importance of working towards a shared goal and focusing on its delivery.

Respectful

We treat everyone with respect and hope it will be returned. Recognising and valuing their knowledge, we involve our customers, teams and partners in decisions.


Values matter because when they are visible in everything we do – from our behaviours to our processes to our communications – they can make a real difference to staff engagement and to patient experience. The following survey is aimed at SCW Clinical Services Associate Directors and Programme Leads. The purpose of the survey is to understand how well we feel the SCW values are embedded within our Clinical Services.


The survey should only take about 15 minutes and will be live for two weeks. Findings will be presented at the programme leads meeting on 20th September.

On Friday 23rd September 10:00 -11:00 there will be a working group to discuss the next steps in living our SCW values within Clinical Services. There is an option to opt-in in the survey, alternatively you could email Rebecca Hodge, Clinical Services Programme Lead: Mental Health rebecca.hodge3@nhs.net

SCW values

Patients First

Our key inspiration is to make a difference to patients, service users and communities by delivering effective services to improve patient care, treatment and experience.

Insightful

As experts in our fields, we understand the bigger picture and its complexities, we challenge convention, and we uncover opportunities.

Aspirational

SCW people aspire to exceed expectations, deliver excellence, drive innovation and be the best in our sector for the benefit of our customers and patients.

Collaborative

We work hard to build and maintain close relationships with our customers and partners. We value the importance of working towards a shared goal and focusing on its delivery.

Respectful

We treat everyone with respect and hope it will be returned. Recognising and valuing their knowledge, we involve our customers, teams and partners in decisions.