Please tell us your name and the GP surgery you work for.
National Categories
Beyond mapping slot types to national categories, what additional steps, if any did you need to undertake to complete the categorisation exercise?
Did you feel there were any slot types you use that fitted multiple categories?
What situations might lead to an appointment having the wrong slot type? E.g. urgent appointments being booked into a non urgent or admin slot type without updating the slot type.
Does your practice use block bookings/list appointments? I.e. one appointment entered in the appointment book for multiple patient interactions? Examples could be care home visits, duty doctor lists and shielded patient lists.
Slot Usage
This section of questions is to do with how slots are currently used in your practice, which will help us to interpret appointment data, using the national appointment categories.
Roughly, how often do appointments have the wrong slot type?
How often do clinical staff undertake clinical related activity (not direct patient care) such as medication reviews outside slot times (likely at the end of the day)
How often do clinical staff undertake administrative activity (not related to patient care) outside of slot times?
Guidance
How useful was the draft guidance?
Were there any more areas of the guidance that you felt needed more information?
Have you or anyone from your practice used your appointment data for the following in the last year? (Tick those that apply)
In addition to the Practice Guidance provided would any further training/learning materials have been useful?
Analysis and Reporting Questions
Do you use the GP Workload tool from EMIS?
Do you use any other analytical tools for reporting or analysis using your appointment book data (tick those that apply)
Do you think that the mapping of slot types that you performed will improve how you are able to use your data?
What is stopping you from doing more with your appointment data? (1 - most challenging and 5 - least challenging)
