Communications & Engagement team - Expertise Development

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Welcome to the engagement space for the Communications & Engagement team. This is where we can work together and share ideas to progress the development of our specialist expertise and forge networks across the Strategy & Transformation directorate. Following our team's discussions with David Tappin, we are looking to:

  • Maintain and develop our specialist skills
  • Build a business plan for comms and engagement
  • Educate the Strategy & Transformation directorate regarding what we can offer

And more generally:

  • Identify a better way of working on proposals to ensure the depth and breadth of skills across the directorate are included and considered appropriately
  • Establish a capabilities development plan

Welcome to the engagement space for the Communications & Engagement team. This is where we can work together and share ideas to progress the development of our specialist expertise and forge networks across the Strategy & Transformation directorate. Following our team's discussions with David Tappin, we are looking to:

  • Maintain and develop our specialist skills
  • Build a business plan for comms and engagement
  • Educate the Strategy & Transformation directorate regarding what we can offer

And more generally:

  • Identify a better way of working on proposals to ensure the depth and breadth of skills across the directorate are included and considered appropriately
  • Establish a capabilities development plan

Your work

Please share a summary of the communications and engagement work you have done below. For each example, please include:

  1. The customer
  2. The challenge
  3. The approach
  4. Specialist communications and engagement skills used
  5. Benefits/difference made



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    NHSEI - Covid-19 Comms Support

    5 months ago

    1, NHSEI South East Communications team

    2. Struggling with COVID19 response, the Head of Communications in the South East region urgently needed to mobilise additional communications expertise. Our team, having both NHS and major incident experience, initially developed the operating model, outlined the communications roles required, how the team needed to work and devised the rota. Following this upfront support, SCW’s team of 4 also joined the rota to provide additional capacity and resilience in managing media and social media support, systems support for national briefings and regular communication on the deaths figure. To facilitate the social distancing measures in... Continue reading

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    Examples of strategic advice and guidance

    5 months ago

    Somerset consultation

    Providing advice and guidance to workstream leads on how to involve stakeholders at an early stage in their plans. Met with each work stream lead to discuss their plans and to provide advice on opportunities and cross work stream areas of interest.

    BSW - Mental health reconfiguration

    Supporting the lead CCG to design and deliver a ICS/STP system wide large scale intervention event, to develop priorities to inform their strategic direction.


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    Examples of engagement

    5 months ago

    OCCG Transformation Consultation

    Statutory consultation on county wide service redesign across a number of specialties, went through Judicial review, High Court and IRP and won at all levels.

    Skills: Writing public facing consultation documents, Press/Media, Survey design/analysis/ Report writing/ Event management including managing protests

    OCCG OX14 Project - Healthy communities approach

    Focused on a specific postcode area, working with the community to identify what support/activity and health services are available in the community, to support an alternative model of care for that locality.

    Skills: Survey design and analysis, event management specifically listening event, stakeholder reference groups, design groups, facilitation skills... Continue reading

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